Frequently Asked Questions

Everything you need to know about your MINISFORUM experience.

What is the standard shipping time for MINISFORUM products?

Orders are typically processed within 2-3 business days. Depending on your location, shipping takes between 7 to 15 business days for international delivery via our global warehouses.

Do MINISFORUM mini PCs come with a warranty?

Yes, all our mini PCs include a 2-year limited warranty covering hardware defects. Accessories and peripherals are covered under a 1-year warranty period.

What is your return policy?

We offer a 30-day return policy. If you are not satisfied with your purchase, you can return the product in its original packaging within 30 days of delivery for a refund or exchange.

Are the RAM and storage on your mini PCs upgradeable?

Most MINISFORUM models are designed for easy expansion. They typically feature SODIMM slots for RAM upgrades and M.2 or 2.5-inch SATA slots for additional SSD/HDD storage.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options through our secure encrypted checkout gateway.

Do I need to pay customs duties or import taxes?

For certain regions, duties are prepaid. However, depending on your country's regulations, you may be responsible for local import taxes and customs fees upon arrival.